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402 insufficient_credits

The balance is zero. Add credit in the dashboard under Billing; keys stay valid and requests succeed again as soon as it lands. The SDKs raise TokzInsufficientCreditsError so you can route it apart from outages. See Billing.

400 unknown_model

The name is neither a catalog model nor a ready fine tune in this key’s organization. A key from another organization gets this same answer, and so does a model that was deleted or has not finished. message lists the catalog models.

400 invalid_request

The body is malformed. message says what to fix: a choice with fewer than two options, duplicate option ids, too many texts or questions. The limits are on the Decisions page, and GET /v1/decide/models returns them live.

429

The per-key rate limit, 120 requests a minute. Batch texts into one request (up to 64) to do more per call. decide_org_busy means your organization has 16 texts in progress on hosted fine tunes: wait for the Retry-After seconds and send again.

502 or 503

The model service did not answer (decide_upstream_error) or is saturated (decide_busy). These are safe to retry after a short wait. The SDKs never retry for you, because a retry after a timeout could bill twice. When the response has Retry-After, wait that many seconds. The SDKs hand it to you as err.retryAfter and err.retry_after.

413 input_too_large

A fine tune with 32 or more labels cannot run a long text on our servers, because each label needs memory. message gives the longest text that fits, and how much memory running it on your machine would take. Shorten the text, or use decideLocal.

503 fine_tune_off

Fine Tune is not available right now. Your own model answers this while it is off, and you can still delete a model or cancel a job in the dashboard.

decideLocal or decide_local fails

decide_local has the same messages, with its own install line.

Bills more than expected

Every request bills at least 256 tokens, so many tiny requests cost more than one batched request. Send up to 64 texts per call. A question with more than 16 options bills at 3×. A fine tune with more than 16 labels does too: at 77 labels a text bills about 15 times its tokens. Running it on your machine is free.